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Customer Service Rating
100%

Based on 10 verified reviews from home movers

Vanessa Storey

Brockenhurst Estate Agents are fantastic! Dawn Ashfield has been absolutely incredible. I can’t thank her enough for all the hard work, emails, phone calls and chasing she has done for me these last few months. Dawn has made this process a lot less stressful than it should have been. Great communication, professional and very personable. Highly recommended!

Vanessa Storey

Elfriede Champion

Fabulous service. Despite unexpected delays, everything was handled in a totally professional way with diplomacy, tact and humour to get one house sold and another one purchased, and together we did it! Would recommend Brockenhurst for their first class focus on the customer (that's me), for responding very quickly and positively. Thank you to all the staff at Brockenhurst. It's been such a pleasure.

Elfriede Champion

Stephen Hollis

Andy and the team have been professional, knowledgeable and fully available throughout our time with them. although we didn't sell in the end due to a change of circumstances, they did help with our valuation and creating the sellers pack whist offering constant sound advice. They always had time to listen to our questions and knew the local market extremely well. I would not hesitate in recommending anyone to use Brockenhurst when looking to sell their home in North Hampshire

Stephen Hollis

Sheldon Jowett

Thank you Brockenhurst for selling our house. David got it quickly on the market. EPC and photos done well. Beth has kept us fully updated. It all went a bit quiet due to the market and they responded well to feedback. We are now moving smoothly through the sale process.

Sheldon Jowett

Neil Buckner

Well if I could give more than 5 stars I would. Andy was ultra professional from the start and a real pleasure to deal with throughout. He was very genuine in his opinions and had a very detailed knowledge on the local market which certainly gave us confidence. At the initial meeting he gave us an honest value appraisal and this was backed up using details of similar properties that had recently sold in the area, which gave us great confidence that he had done his research. We were happy with the price Andy valued our house at and agreed to go to market. The entire marketing preparation and viewing process was easy and completed by a pleasant and very professional team. We had regular feedback and updates after every viewing, which came thick and fast. Our house sold within 5 weeks, so we have been so pleased with the service offered by Brockenhurst Estate Agents and Andy in particular. Thankyou Andy and hope you have a great 2024.

Neil Buckner

Nicky Vaksdal

Our experience with Brockenhurst Estate Agents while purchasing our new home was absolutely fantastic! From the moment we met with the Manager Andy, we were greeted with warmth and professionalism. They guided us through every step of the purchasing process with ease and were always available to answer any questions and provide invaluable advice. Special shout out to Michele Owen, Move Manager who was an absolute super star and made it an exceptional buying experience! Highly recommend 5*

Nicky Vaksdal

Joao Bastos

I had the most positive experience with this real estate agency so far, from the beginning of renting the property until moved in. Samantha Roper (property administrator), has been very supportive, helpful and attentive to our needs, ensuring that any issues we have now living at the property are resolved quickly. I highly recommend it!

Joao Bastos

Julia Wood

A Huge Thank you to Samantha in Lettings, who has supported us consistenly with updates, communication, advice has just been brilliant. Renting can be so stressful with dealing with everyone involved but Samantha took my hand and led the way, I cannot thank you enough. Stressful time become a lot easier. I would so recommend Brockenhurst Estate Agents either if you are renting or buying as Molly in Sales was our first contact who was so helpful. Just wished there was more Stars to give you Samantha. A very happy customer.

Julia Wood

Jo Armstrong

I am so relieved I switched to Brockenhurst from my previous agents. I don’t know where to start with these lovely humans. Every interaction I have had with the whole team has been so kind and professional, from valuation through to completion the staff at Brockenhurst have gone above and beyond. Viewings, while naturally stressful, were arranged with excellent communication throughout. Anji really kept me together in the final weeks of the sale bringing everything together and events were able to exchange contracts. I honestly feel they are a really genuine team of people who are passionate about what they do and would recommend them in a heartbeat If you want an estate agent without the stereotypical “estate agent” feel, this is the company for you. When I move next I will be on the phone to Brockenhurst immediately!

Jo Armstrong

Robert Kinsman

I used Brockenhurst estate agents as we had purchased through them before. As I expected Clare and her team were very informative and kept me in the loop for viewings and things I had to do as it had been a while since I had sold a property. Any questions I had were answered promptly and with the right answers. Everything went far smoother than I thought it would. That was down to the efficiency of the whole team. I would have have no hesitation in recommending them or using them in the future. Great Job!

Robert Kinsman

Your new home awaits.

Let’s Connect Over Coffee, or a Friendly Chat!

At Brockenhurst Estate Agents, we’re all about building relationships and having meaningful conversations. Whether you’re not quite ready to make a move, have questions about your local area, or simply want to learn more about the Brockenhurst experience, we’re here to listen and offer insights. Reach out to us anytime – we’re eager to chat!”

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